Why do I need to validate my online booking form?
It is possible to submit the form with minimal information, although it may be necessary for us to contact you for more information in order to accurately obtain a quotation for you. If you do not have all the information required to hand, we will do our best to provide you with a guide price although this may not be as accurate.
Where do I find my vehicle's chassis number?
Your chassis number is listed on your log book. This is the documentation you receive when you purchase the car.
Note: By writing down the Chassis number and including it in our web form we are able to source parts for your vehicle much more efficiently. In certain cases we are unable to provide the correct parts without this information.
Why does my new car need to be serviced more often than my old car?
Every make and model of car requires different service intervals as set by the individual manufacturers. Automiles will carry out a full service which includes the standards set by the manufacturer in addition to the extra services offered.
Why is it that diesel engines require more frequent engine oil changes than petrol engines?
Diesel engines produce larger amounts of carbon, which is suspended in the engine oil. Eventually the build up of carbon will solidify the engine oil.
Why can Automiles service and repair my car during the warranty period offered by the manufacturer?
As stated by the department of trade and industry (DTI Website Link), Block exemption opens up the after sales car market. Dealers no longer have to do the work themselves providing manufacturer – approved standards are adhered to. Please ask for more details or check with the manufacturer.
If we can be of any assistance in any other way, please do not hesitate to contact us using any of the methods on the contact us page, or using the online form. No query is too small and your call or email will be answered or your message returned by one of our friendly team.